Privacy Policy

1. Who we are

Nexus Innovation Hub is a community and venture ecosystem. For the purposes of this website, Nexus Innovation Hub is responsible for deciding how personal information submitted through the site is used.

2. Information we collect

When you register your interest or contact us, we may collect:

• your name and email address;
• your organisation, role or preferred participation pathway;
• information you choose to include in your message;
• your newsletter preference and consent record;
• basic technical and security logs produced by our hosting services.

3. How we use information

We use personal information to:

• respond to enquiries and expressions of interest;
• route people to relevant membership, programme or contributor pathways;
• manage applications, partnerships and sponsorship conversations;
• send news and opportunities when you have asked to receive them;
• protect the website and understand how our services are operating.

4. Our legal basis

We process enquiry information because it is necessary to respond to your request and pursue our legitimate interest in developing the Nexus community. We rely on consent for optional newsletter communications. You may withdraw newsletter consent at any time.

5. Service providers and sharing

We use trusted hosting and communication providers to operate the website and deliver messages. This may include Brevo for email and contact-list management. Providers may process information only to deliver those services. We do not sell personal information.

We may also disclose information where required by law or where necessary to protect people, the Hub or its services.

6. International processing

Some technology providers may process information outside the UK. Where this happens, we expect appropriate contractual or legal safeguards to be used.

7. Retention and security

We keep enquiry information only for as long as it remains useful for the purpose for which it was provided, legal obligations and reasonable record-keeping. Newsletter details are retained until you unsubscribe or ask us to remove them. We use proportionate technical and organisational measures to protect information.

8. Your rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your information, and to receive a portable copy. You may also complain to the UK Information Commissioner’s Office.

9. Cookies and analytics

The current site does not use advertising cookies. Hosting providers may create essential security or authentication cookies and operational logs. If optional analytics or marketing cookies are introduced, this notice and any consent controls will be updated before they are enabled.

10. Changes to this policy

We may update this policy as Nexus services develop. The latest version and its effective date will always be published here.